Features

When it comes to turning an ordinary business phone call into a valuable piece of data, IOVOX is the name to trust. Used by leading brands in 30+ countries, IOVOX expertly shows customers how to make the most of their phone data. A sampling of our features are listed below.

Analytics
Analytics

Powerful Enterprise-class analytics, tailored to your business needs.

IOVOX Numbers
IOVOX Numbers

Real time access to National, Geographic and Mobile numbers from over 60 countries.

CRM Integration
CRM Integration

IOVOX Enterprise data integrates easily into your existing CRM system.

Rest API
Rest API

IOVOX’s Rest API enables simple integration to your existing systems and workflow tools.

Communication Tools
Communication Tools

Track and Manage all of your customer interactions in one powerful platform.

Automated Booking
Automated Booking

Free up staff while booking new business over the phone. Unique, easy and convenient telephone booking services, tailored to your company.

SMS & Text to Speech
SMS & Text to Speech

Reliable carrier-grade delivery of SMS to both mobile and landline numbers globally.

Click to SMS
Click to SMS

Reliable carrier-grade delivery of SMS to both mobile and landline numbers globally.

Mobile Surveys
Mobile Surveys

Monitor customer sentiments to improve performance with real-time surveys. Low cost, but high response rates.

Call Recording & Outcome Tracking
Call Recording & Outcome Tracking

Improve the quality of your interactions with customers via accurate call recording and outcome tracking.

Protected Numbers
Protected Numbers

Reduce barriers to customer interaction by protecting their identity online.

Call Routing & IVR
Call Routing & IVR

Sophisticated tools to manage where and how calls are answered.

Call Blocking & Spam Filters
Call Blocking & Spam Filters

Track and prevent nuisance calls from getting through to your customers.

Analytics
Call Whispers & Alerts

Let your customers know instantly that you’ve delivered a lead, or that they’ve missed a call.

Call Back
Call Back

Make it easier for consumers to contact you or your customers with call back.

Global brands, plus 300,000+ small businesses trust our call tracking technology. Join them.

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Sync, Collaborate, and Share calls
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Sync, Collaborate, and Share calls