Features › Call Routing & IVR
IOVOX Enterprise Call routing & IVR define which actions take place once a caller’s message is received by your IOVOX phone number. This dynamic and flexible tool allows you to create simple and complex Call Flows as required, to increase your brand awareness and optimise the call handling.
- Get a new number for each of your advertisers and decide which call rule to apply to the number
- Use IOVOX Enterprise Dashboard to monitor and manage calls, analyse the rule result, and optimise your phone calls
Details & Benefits
- Use sophisticated call routing rules so inbound calls always find the right destination
- Route calls based on advanced options: time of day, country of origin, repeat callers, high value callers, and more
- Add Call Whispers so recipients know the source of the call instantly
- Access detailed call analytics data through IOVOX Enterprise Dashboard
- Protect yourself and your customers from unwanted or fraudulent calls with advanced SPAM filtering tools
Who Uses It
Global Auto-marketplaces use Call routing & IVR solutions to protect their private seller’s and to gain valuable insight into calling patterns
Restaurant booking system use advanced IVR to complete automatic booking by phone and increase their revenues
