Features › Call Recording & Outcome Tracking

As part of the IOVOX Enterprise solution, we give you the tools to record your calls and understand their value. Call recordings are available immediately after each call in our Enterprise portal and in conjunction with SMS surveys and speech to text transcription services. We are accurately able to help you understand the impact and importance of the calls being delivered to your business or partners.

Details & Benefits

Turn all calls into searchable transcriptions
Use real-time analysis and keyword spotting to track call outcomes
Understand the value of calls being delivered and calculate your ROI
Listen to all calls for training and monitoring purposes immediately after each call
Use our integrated technology to send SMS surveys to mobile callers, helping you directly understand the impact of the call
Take advantage of our unique and cutting edge speech to text technology to understand what was said
Examine call patterns, trends, and keywords to make even smarter business decisions

Who Uses It

Our call recording and outcome tracking technology is used by world-leading brands and marketplaces to make smarter business decisions every day.

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Features › Call Recording & Outcome Tracking

Details & Benefits

Who Uses It

Global brands, plus 300,000+ small businesses trust our call tracking technology. Join them.

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